November 1, 2026

A Personalized Video from Santa: When He Says Your Child's Name

"Hi, Andrew!" The moment Santa says their name

It's Christmas morning. Andrew is still in his pajamas, hair sticking up, sitting by the tree. You turn on the TV and there's Santa, looking right at him: "Hi, Andrew! I've been watching all year, and I'm so proud of you." He freezes, eyes huge, then spins around to you: "How does he know?!" That's what a personalized video from Santa does. Santa calls your child by name, knows what they've been up to this year and, best of all, your child shows up in the film too, animated, right there next to him.

The believing years go by fast

Think about it for a second. How many more years will your child write a wobbly letter to Santa, leave cookies by the tree and watch the window for a sleigh? Four, five, maybe six. Then one day they come home and say a kid at school told them Santa isn't real. Until then, it's worth giving them a few moments they'll actually remember. And the film stays with you, too. Ten years from now, when they're a teenager who barely leaves their room, you'll open it and see your little one again, baby teeth and all, standing next to Santa.

What your child sees in their message from Santa

The film is a Pixar-style cartoon made for your child alone. Santa might be in his workshop, surrounded by presents, talking straight to them. He mentions that this year they learned to ride a bike without training wheels. That they were really brave on their first day of kindergarten. That he read their letter and knows what's on their list. Then, at some point, your child appears on screen, drawn from your photos, and heads off with Santa toward the sleigh. It starts from $60 and it's ready in 24 hours.

What to send us so Santa knows everything

The magic is in the details, so the more you tell us, the harder your child will believe. We need their name, their age and a few clear photos of their face so we can draw them. Then give us one thing they're proud of from this year: they learned their letters, slept in their own room for the first time, helped Grandma bake. Tell us what they asked for in their letter. And if there's a little brother, a big sister or a dog they adore, send us those names too. When Santa mentions Max or Emma by name, there's no doubt left.

When to show it: St. Nicholas Day, Christmas morning or at Grandma's

Every family has its own moment. Some save it for Christmas morning, before the presents under the tree, on the big TV in the living room. In many European homes, St. Nicholas Day on December 6 is when kids find small treats in their freshly polished boots, and it makes a lovely early sign that Santa already knows how good they've been. It works at Grandma's house too, everyone squeezed onto the couch. And if the grandparents live far away, send them the film and video-call right after so they can see your child's face.

Film their reaction, and order early

One tip from us: when you press play, have your phone ready and film your child, not the screen. The open mouth, the "Mom, he said my name!", the run into your arms. You'll rewatch that clip more often than you think. One more thing. December is our busiest month, and every film is made from scratch for one child. To keep it stress-free, reach out early, while you're still planning the holiday menu. You send us the details, we get to work, and all you have to do is pick the moment.

If you'd like Santa to call your child by name this year, see all the details here.